"They were always punctual and hardworking and we are confident we received value for the hours we were billed. They kept the site as tidy as was practicable and we had complete trust in them when we were away."

Step Up are always my first stop

Step Up are always my first stop when looking for a builder for domestic work; new building or renovations/. On every occasion that I have engaged them they have performed with diligence and have executed their work to a high quality: what is more, they always go the extra mile to ensure that the client is totally happy.

Their most recent job for me, completed in January 2018, was the creation of an apartment in the ground floor (car parking level) of a 1960’s apartment block in Maroubra. It was a difficult job executed with great skill and attention to detail.

- Robert Hart | Rickard Engineering

The highest levels of professionalism and customer service

In January 2011, having obtained all the necessary approvals and having contracted the services of Step Up Renovations (NSW) Pty Ltd, building works commenced on a two story construction, designed to be a home office and upper story rumpus room on our property.

The construction involved completely rebuilding the existing single story structure which was originally a garage with an upper story extension comprising rumpus room and living area, complete with bathroom and associated works.

From the date of agreement (late on 2010) till completion in April 2011, the team at Step Up demonstrated the highest levels of professionalism and customer service, both in terms of the workmanship as well as keeping me as the customer, fully informed every step of the way.

For the consumer, building and renovating can be a stressful experience with many horror stories of shoddy work and “rip offs” on display daily in the media, so selection of the right company was critical on the process for us. I am pleased to say that Step Up not only met but exceeded our expectations and we are delighted with the end result.

I was particularly impressed with the attention to detail and level of communication by Scott who supervised the construction and was my “go to” contact at Step Up as well as the construction teams comprising Craig, Brad, John and Ben, who did a first class job. Thank you.

For anyone contemplating a building or renovation, I would have no hesitation whatsoever in recommending Step Up Renovations.

- Rob Shortland

Accessible, attentive, informative, efficient and courteous at all times

We have recently used the services of Step Up Renovations (Step Up) in what was our first ever experience renovating.

The works involved were design and complete overhaul form floor to ceiling of a kitchen, family room, rumpus room, powder room and some long adjoining hallways. There were also matters of some internal structural changes and individualised structural and other decorative features, customise integrated furniture and AV equipment enclosures, direct imports of fixtures and fittings as well as liaising at all times with an Interior Designer and having to cater for numerous variations along the way as we kept changing our minds, choices etc.

All works were carried out by Step Up diligently, and furthermore, we have found all involved in/with Step Up in various capacities, to be very accessible, attentive, informative, efficient and courteous at all times through the works process as well as thereafter in their post-completion attitudes and attendances.

We had from the outset a vision envisaged in our monads of a desired resultant outcome. The final product delivered, with additional input and detail from Step Up, markedly surpassed our initial contemplations. We praise their performance.

It is our intention to carry out further renovations to other parts of our home, and in the process we will gladly continue to use the services of Step Up. Suffice to say, this in itself is our endorsement of our recommendation of Step Up to prospective other property owners intending to renovate and/or carry out other building works.

- Ahmet & Nur Guirisk

We had complete trust

We engaged Step-up-Renovations to undertake a major renovation of our 34 year old house in April 2009. The renovation consisted of an extension to include a double garage underneath a new master bedroom, ensuite, robes and utility room, and a large indoor/outdoor room with timber decks leading to the pool. In addition the works included rendering of the house, a new roof, new windows throughout, a new driveway and landscaping. The project was completed in early December, 2009.

We operated a cost plus contract and we were pleased with the manner Scott and his team of Craig & John applied themselves. They were always punctual and hardworking and we are confident we received value for the hours we were billed. They kept the site as tidy as was practicable and we had complete trust in them when we were away.

The cost plus contract also allowed us to see where all the costs were going and if we thought we could get better prices for materials or subcontractors, Scott was open to use our sources. Scott managed the purchase of materials and subcontractors in our best interests and his costs were invariably cheaper. Throughout the job we made a number of changes without the delay of determining cost variations to the contract.

We found Scott approachable and available at all times with a genuine willingness to please but frank enough to ensure the best outcome. We are more than pleased with the end result and very happy with the standard of workmanship throughout.

We have no hesitation in recommending Step-up-Renovations to any prospective clients and would be happy to be contacted on the above no. regarding this project.

- Brian & Kay Williams